Terms and conditions

Personal coaching provides you with an opportunity to get the support and guidance you need as we work together to find the best solutions to your biggest problems. As your coach you get  customized private support from me and additional support between sessions through messaging or email. 

Client Agreement

1.) As your coach, I agree to abide by the International Coaching Federation (ICF) coaching standards maintaining privacy, professionalism, honesty, integrity, and confidentiality. I am required by law to disclose information if I reasonably believe there to be an imminent or likely risk of danger or harm to my clients or others or involves illegal activity.

2.) As my client, you are solely responsible for your own physical, mental, and emotional wellbeing.  Decisions, actions, and results are your responsibility.  I am not responsible for actions or inactions or any direct or indirect result of any services I provide for you. I do not guarantee any results since the success of coaching is based on my client’s efforts.

It is important for your success to communicate honestly with me and be open to feedback and assistance. Create time and energy to participate in the work necessary to your success.

3.) Coaching is not therapy, does not substitute for therapy, and does not prevent, cure, or treat any mental disorder or medical disease. I do not diagnose or treat any type of mental disorders.  It is your responsibility to let any mental health provider know the nature and extent of our coaching relationship.

4.) Services, Schedule and Fees

This coaching agreement is valid when purchased.

1. Each coaching session lasts 45 minutes for a full session and 20 minutes for a half session.
2. Coaching sessions must be used consecutively and begin with the first coaching session. (Holidays are excluded) 
3. Refunds are not given 48-hours after the first paid session.
4. Missed appointments are billed as a regular session. Client must give a 24-hour advance notice to reschedule.
5. Sessions are done virtually on Zoom or in person. You will be sent a Zoom meeting number beforehand.

5.) Coaching is sold in a package. The following term is available:

1. Four months of coaching with sessions being scheduled 3 weeks in each month.

Client may renew their package at my current coaching price at the end of the term.

I do not offer refunds on unused coaching sessions.

Diane Passey

435-850-2230